Privacy Policy
Who We Are
NexstairAI is a brand of Nexstair Technologies LLC, a Wyoming limited liability company (“NexstairAI,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and protect personal information when you visit nexstairai.com (the “Website”), contact us, or use our services.
Information We Collect
Information you give us. For example, your name, business email, phone number, company name, job title, messages you send us, and billing details when you fill out a form, book a call, email us, or become a client.Information collected automatically. When you visit the Website, we and our providers may collect technical information such as IP address, browser and device type, pages visited, and referring website, using cookies and similar technologies.Information from other sources. We may obtain business contact information (such as name, job title, company, and business email) from public sources, professional networking sites, and business data providers, to identify and contact businesses that may be interested in our services.
Client Data
When we build or operate Solutions for our clients (such as AI portals, chatbots, assistants, or automations), we may handle personal information that belongs to our clients or their customers, such as messages, emails, and contact details from connected email, WhatsApp, social media, or business systems (“Client Data”).
- We process Client Data only to provide the services our client requested and according to their instructions.
- Access is limited to team members and service providers who need it to build, operate, or support the Solution.
- We do not sell Client Data, and we do not use it to train AI models.
- We keep Client Data while the Solution is active and delete it within a reasonable period after the services end, unless our client asks us to return it or the law requires us to keep it.
How We Use Information
We use personal information to:
- Respond to your inquiries and provide our services.
- Manage client relationships, projects, invoicing, and payments.
- Send business communications, including information about our services that may interest you. You can opt out at any time.
- Operate, secure, and improve the Website and our services.
- Comply with legal obligations and protect our rights.
Legal Bases (UK and EU Visitors)
Where UK or EU data protection law applies, we process personal information because it is needed to perform a contract with you or take steps before entering one; because it is in our legitimate interests to run and promote our business, provided those interests are not overridden by your rights; because you have given consent (which you can withdraw at any time); or because the law requires it.
How We Share Information
We do not sell your personal information. We share it only with:
- Service providers who help us operate our business, such as hosting and database providers, AI model providers, automation tools, email and messaging platforms, customer relationship management, analytics, and payment processors. They may use the information only to provide services to us.
- Authorities or advisors where required by law, or to protect our rights, safety, or property.
- A buyer or successor in connection with a merger, acquisition, or sale of assets.
Cookies
We use cookies and similar technologies to make the Website work and to understand how visitors use it. You can control cookies through your browser settings. Where the law requires, we will ask for your consent before using non-essential cookies.
Marketing Communications
If we send you marketing or business development emails, you can opt out at any time by clicking the unsubscribe link or replying to tell us. We will stop sending those messages to you.
International Transfers
We are a US company, and our team and service providers are located in several countries, including the United States and Pakistan. This means your information may be processed outside your own country. Where required by law, we use appropriate safeguards for these transfers.
How Long We Keep Information
We keep personal information only as long as needed for the purposes described in this policy, including to provide our services, maintain business and tax records, resolve disputes, and meet legal requirements. When it is no longer needed, we delete or anonymize it.
Security
We use reasonable technical and organizational measures to protect personal information. However, no website, system, or transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on where you live, you may have the right to ask us to access, correct, or delete your personal information, to object to or restrict certain uses, to receive a copy of your information, to withdraw consent, and to opt out of marketing. To make a request, email us at the address below. We will respond within the time required by applicable law and may need to verify your identity. We will not treat you differently for exercising your rights.If you are not satisfied with our response, you may have the right to complain to your local data protection authority.
Children's Privacy
Our Website and services are intended for businesses and are not directed to children. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.
Third-Party Links
The Website may contain links to other websites. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on the Website with a new “Last updated” date. If we make significant changes, we will take reasonable steps to let you know.
Contact Us
If you have any questions about this document, please contact us:
Nexstair Technologies LLC (NexstairAI)
312 W 2nd St, Unit #A9456, Casper, WY 82601, United States
Email: privacy@nexstairai.com
Website: https://nexstairai.com